Services

Evotec Services offers an extensive range of electrical installations and service capabilities, including underground utilities for residential subdivisions, high voltage, complete electrical installations that incorporate lighting, power, MATV and SMATV, Data, Communication, Fire, Emergency warning systems, Security, Access Control, Intercom, Public Address Systems, Duress & Patient Call Systems, and ongoing Building Maintenance Programs.

To ensure that we provide excellent service and quality products, we strive to exceed our clients’ expectations. For this reason, all activities performed by Evotec Services are carried out according to a comprehensive suite of management systems. We are always seeking ways to improve all aspects of our business and communication with our clients.

Maintenance Programs

Evotec provides a wide range of electrical installations and services

These encompass complete electrical service for lighting, power, MATV and SMATV, Data, Communication, Fire, Emergency warning systems, Security, Access Control, Intercom, Public Address Systems, Duress & Patient Call Systems provided by Evotec Services.

Evotec Services provides Planned Maintenance Programs for all of the above systems.

All activities performed by Evotec Services are carried out in accordance with a comprehensive suite of management systems. Evotec Services is committed to continuous improvement in all functions of the business and in communication with clients.

Evotec Services continuously monitors their internal KPI’s to ensure that control measures are in place.

Scheduling

Send the correct operative (with correct van stock) to carry out the works on the first visit. All operatives are controlled by our schedulers utilising GPRS technology to meet client requirements.

Reactive Cover  

Ensure sufficient resources are available; Evotec Services offers a range of reactive callout services from critical, emergency call out, 4hr, 8hr or same day services.

Technical Support

Provide full technical support and clear escalation process for engineers, both in hours and out of hours.

Van Stock

Our bespoke software monitors both usage trends and stock levels across the fleet ensuring engineers have the correct and most up to date products and stock levels.

Out of Hours Procurement

Evotec Services has agreements in place with our suppliers to open outside of regular business hours for critical callouts, and we also have our existing warehouse stock at our disposal. This allows us to provide the best possible service to our customers.

Bespoke Software

Our in-house software is highly sophisticated and meticulously maintained to provide accurate work planning and scheduling, labor and material allocation forecasts. It can be customized to meet your specific requirements, and features authorization limits and scheduling options that keep you informed. Our fleet of vehicles is equipped with wireless GPS systems, allowing us to track them in real-time.

Evotec’s Maintenance Fleet & Scheduling & Tracking Systems

Evotec’s maintenance vehicle fleet is always ready to handle any routine or emergency maintenance needs. With top-of-the-line equipment and highly qualified technicians, we can promptly troubleshoot and fix any electrical issues to safeguard your business and assets from hazards. Plus, our comprehensive in-house monitoring system allows our management and maintenance coordinators to quickly schedule and address all requests with ease.

Key Benefits to having Programmed Maintenance in your Business

Evotec performs all operations according to its internal management systems, backed by a highly skilled team of office and field technicians. Our commitment to our clients is to provide timely communication and exceptional customer service for a more captivating experience.

  • 24hr Emergency Support available
    Evotec provides all of our clients with our 24hr Emergency Call- Out Service – to ensure prompt response & action.
  • Manage your assets by maintaining your equipment & Reducing any Downtime
    Our technicians can prevent or minimise downtime, data loss, and lost revenue by ensuring your electrical infrastructure and assets are well maintained.
  • Ensure your property / building is protected & kept safe
    Increased workplace Safety and improved compliance with OSH. Keep your property protected & safe
  • Automatic & planned routine maintenance programming
    Take the headache out of remembering when your equipment is due for servicing by allowing our Service team to monitor & maintain it for you.
  • Money Savings by reducing repair costs & energy savings
    Longer asset life & maximises efficiency. Improves system reliability equipment saving you expensive replacement & energy costs.

For further information or if you would like a Services Package tailored made to suit your requirements or building needs, please feel free to contact our Service Manager.